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Process guide

Make the CRM support the way you sell.

A walkthrough of our approach to HubSpot, Pipedrive, GoHighLevel, Zoho and the automations that connect the customer journey.

Explore the work

How I Setup CRMs and Automations to Maximize Sales Efficiency & Close More Deals (Hubspot, Pipedrive, GHL and Zoho)

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Intro

Thanks for taking a closer look at our CRM and automation work.

If you’re watching this video, you’re probably here because you’re running into one (or more) of these problems:

  • Messy CRM setup: too many workflows, duplicate contacts, confusing pipelines.
  • Low adoption: sales team doesn’t trust the dashboards or data, so they don’t use the CRM properly.
  • Missed opportunities: slow follow-ups, leads slipping through the cracks.
  • Inefficient processes: too many manual tasks that should be automated.

This video is here to show you that I’ve solved these problems before — and can do the same for you.

Proof (Case Studies)

Here are a few examples of where I’ve done this. It’s the database of some of the work I’ve done

Click here to see the database in full screen: the case-study library

Browse related work

  • MyWorkwear (HubSpot) → cleaned years of data, built nurture automations, improved follow-ups.
  • Happen Ventures (HubSpot) → simplified pipelines, automated outbound, built a custom Wiki for training.
  • Architecture Firm (Pipedrive) → migrated 1,400 records from HubSpot, automated proposals, connected ClickUp + Dropbox.

The Root Cause

Most job posts mention “fixing workflows,” “cleaning up HubSpot,” or “setting up automations.”

But the real problem underneath is always the same: the CRM isn’t helping you sell more efficiently.

That’s why my focus isn’t just technical setup — it’s making sure the system actually supports your sales team, improves efficiency, and helps you close more deals.


What I Do (a bit about me)

I specialize in CRM optimization and automation across:

  • HubSpot (workflow architecture, reporting, nurture sequences)
  • Pipedrive (pipeline builds, integrations, automation)
  • GoHighLevel (funnels, lead routing, follow-ups)
  • Zoho CRM

I have a software engineering background 🤖 with a marketing 📢 brain so yes, I also know all the low-code tools — Zapier, Make, n8n — but I never just bolt them on for the sake of it.

First, I map out what you actually need. Then I build the simplest, most effective setup that gets results.

Other work

I also specialise in Cold outbound processes that connect to your CRM and Paid Traffic generation systems to get more leads → deals and Sales into your CRM… because what’s the point of a CRM if you have no deals right?


My Process (in brief)

You can see more here: A good CRM build starts before the tools.

  1. Audit & Map → uncover the real bottlenecks in your sales process.
  2. Clean & Configure → dedupe data, simplify pipelines, fix properties.
  3. Optimize Workflows → automated nurture journeys, lead routing, reminders.
  4. Dashboards & Reporting → give sales + leadership clarity they can trust.
  5. Training & Enablement → tailored Wiki, Looms, workshops so adoption sticks.

Closing thoughts

So whether you’re trying to:

  • Get more out of your CRM
  • Move from one CRM to another, in a migration ()
  • Just finally make sure your team actually uses the system,

I’d love to help.

Next step? Let’s have a quick chat using this link below; I’ll walk you through the first 2–3 workflows I’d fix in your CRM and how I’d set you up for efficiency from day one. 👇

Book a discovery call


Your next move

Recognise the problem?
Let’s find the gap.

Tell us where things are getting stuck. We’ll look at the journey and work out what needs to change.

Book a discovery call